Provide a channel for asking usage questions
What
Documentation is never perfect, and users will have questions about how to accomplish some task
Why
You may want to separate usage questions from the things that are more part of the software development process.
When
Implementations:
- Discourse forum (https://www.discourse.org/)
- GitHub Discussions
- Email list
- GitHub Issues
- StackExchange (e.g., MatterModeling)
- Slack